Privacy Policy

When you submit a service request, create an account, or contact us, we collect:

• Your name, email address, and phone number.
• Details about your service request, such as the service type, property location, and harvest or project details you provide.
• Payment-related information you provide (we never store full card numbers).
• Basic technical information such as browser type and pages visited.

• To schedule, dispatch, and complete the services you request.
• To send quotes, invoices, receipts, and payment reminders.
• To provide status updates about your booking by text message and/or email.
• To respond to your questions and provide customer support.
• To improve our website and services.

By providing your phone number on our booking form at wwds-flight-hub.lovable.app or during account signup, you consent to receive transactional text messages from Wicked Wing Drone Services related to your service request. Consent is collected when you submit the booking form or create an account and acknowledge our terms; consent to receive texts is not a condition of purchase. These messages include booking confirmations, dispatch and status updates, quotes, invoices, and payment reminders.

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. After opting out, you will receive a single confirmation and no further texts unless you re-subscribe.
• Reply HELP to any message for help, or contact us directly at 573-494-2822 or wickedwingdroneservices@gmail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or rented to any third parties.

We do not sell your personal information. We share information only as needed to:

• Dispatch your job to an assigned pilot (they receive your name, phone number, and service location so they can complete the work).
• Operate our services through providers that process data on our behalf (such as our messaging and email delivery providers), under obligations to protect it.
• Comply with law, regulation, or legal process.

We keep booking, invoice, and communication records as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

• Text messages: reply STOP to opt out at any time.
• Email: contact us at wickedwingdroneservices@gmail.com to update or remove your contact information.
• Account access, correction, or deletion: email us at wickedwingdroneservices@gmail.com and we will respond promptly.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The effective date above shows the most recent version. Continued use of our services after an update means you accept the revised policy.

Wicked Wing Drone Services
25981 State Highway C, Ewing, MO 63440
Phone: 573-494-2822
Email: wickedwingdroneservices@gmail.com